Frequently Asked Questions

The price of gold is rising every day, and the trend over the last 30 years has been upward. That’s why we recommend our clients take out a loan, as this way they can always obtain another loan whenever they need money. “Owning jewelry is like having a line of credit that’s always open.”

Franky’s Cash has been around for 20 years with 20 stores and has always been a reliable partner for customers who need quick cash. We are proud to say that 95% of our customers who take out a loan against their jewelry repay it within a few months. Whenever they need cash, they return to Franky’s Cash with their jewelry, and we are happy to help them again.

This way, you always have your jewelry as an emergency resource.

If you want to take out a loan now and decide to sell your jewelry later, we can also help you with that.

You can send:

GOLD – FINE WATCHES: (ROLEX – CARTIER).

Please do not send costume jewelry or gold-plated items.

Please do not send items with sentimental value, unless you wish to pawn them, in which case we will take good care of them until you can repay your loan.

You can send as much as you like; however, if your package is valued at over $1,000, please let us know so we can arrange special insurance for security reasons. Please note that Franky’s Cash Corp. complies with the Patriot Act, therefore some transactions may be subject to federal reporting and additional requirements.

No hay necesidad de limpiar, arreglar, ni pesar joyas antes de enviarlas.

Yes, you can send Gold, Diamonds (whether in jewelry or broken) and Fine Watches (whether working or not).

No, you can send your jewelry in a double bag (Ziplock type) and attach a copy of your ID.

Request your tracking number from the company you chose to ship your package with and track it until we receive it.

We will contact you as soon as we receive your package.

You can watch it LIVE, when our experts perform the evaluation of your jewelry in our laboratories and you can watch the evaluation from your home.

You have the right to know the value of your jewelry before we send you your money. That’s why at Franky’s Cash Corp, we send you an offer by email or phone and give you up to 24 hours to accept it before sending your money.

The faster you accept the offer, the faster you receive your money.

You will receive your money immediately after accepting our offer via: bank transfer, Paypal, check or cash at our offices. Remember, the faster you accept our offer, the faster you receive your money.

Go to your account and click on “View my offer.” After reviewing it carefully, click on “Accept” to expedite your payment.

If you decline the offer, we will begin the return process for your items.

At Franky’s Cash, we calculate the value of your gold jewelry based primarily on these factors:

The price of gold based on Kicto Metals Inc.

The actual weight of your items

The karat value of your gold, which is a percentage of 24 karats:

– 10 kt is 41.6% gold

– 14 kt is 58.3% gold

– 18 kt is 75% gold

Franky’s Cash is committed to giving you the best offer and paying you your money as quickly as possible. Therefore, it is our company policy that if we do not hear from you within 24 hours of sending you an offer, we will make your payment, assuming that you automatically accepted.

Yes, we will make the payment to you, following the method you selected, after 24 hours of starting the process for your gold jewelry package.

If we pay you by check and you haven’t cashed it, you have 10 days to return the check UNCASHED, and we will ship your package back to you via FedEx.

If we pay you in cash at our office, you must sign before accepting the offer and waiving the return period before receiving payment.

If your payment is made via PayPal or bank transfer, you automatically accept the payment terms and conditions, which include waiving the return period.

Please note that you have 24 hours to reject the offer; after that time, we consider the transaction closed.

You can check if your item is stamped with the karat mark as follows:

10 Karats (10k, 10kt, 416)

14 Karats (14k, 14kt, 585)

18 Karats (18k, 18kt, 750)

NOTE: If you have an item stamped 1/10 GF, it is not solid gold, only gold-plated. Please DO NOT SEND IT.

However, it is possible that even if you have an item stamped, it may not be genuine. Our experts will assess your items in our laboratories, and if they determine that they are not jewelry, despite any incorrect stamping and that they have no value, we will return them to you.

10 k = 2,400 ounces

14 k = 1,714 ounces

18 k = 1,333 ounces

22 k = 1,091 ounces

Once your check has been cashed or your payment issued, your gold will be melted down.